July 23, 2015

7 Questions to Ask a CRM Consulting Company Before Hiring

BY Artash Arakelyan IN CRM Software, Small Business

Hire-CRM-Consulting-Company

Have you decided to use CRM software in your company? Have you started to search for CRM consulting companies? If yes, you have probably noticed that there are many such companies and it is really difficult to choose the most suitable one, which will satisfy your needs and bring value to your organization. Of course, before hiring CRM Company, you have to interview them and just to make your work easier, below we present 7 questions you need to ask a prospective CRM consulting company before hiring. 1. How much do you charge for your services? When choosing the right … Continue reading 7 Questions to Ask a CRM Consulting Company Before Hiring

July 23, 2015

5 Must-have CRM Integrations for Every Small Business

BY Artash Arakelyan IN Company, Small Business, Small Business Learning

5-must-have-crm-integrations

If you are a small business owner, your first and foremost goal should probably be growth. In order to achieve growth you need personalized, customizable, time saving, efficient and affordable software to coordinate your sales team, increase sales, manage your contacts/leads and , improve customer service and experience.  Congratulations! You have landed at the right place. Your solution is called cloud based CRM software and has everything ready for you. Customer Relationship Management (CRM) software helps you organize and coordinate your leads, existing and future customers and keep all of the data concerning the interactions between you and them in … Continue reading 5 Must-have CRM Integrations for Every Small Business

July 22, 2015

Using CRM to Improve B2B Customer Experience in 2015

BY Artash Arakelyan IN Company, CRM Software, Small Business

B2B-customer-experience

For a small business owner, having a suitable small business customer management software (CRM software) is an essential component to ensure steady and timely business growth. One of the important factors here is the steady increase in the number of customers a business generates, and to achieve this goal, you need to provide the most delightful customer experience. Creating a positive customer experience is quickly shifting from being a top offer from industry leading companies to a standard that every company has to deliver in order to stay competitive. Customers expect companies to deliver high quality service and experience. Good … Continue reading Using CRM to Improve B2B Customer Experience in 2015

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