August 19, 2013
Build and operate a successful small business with great Customer Relationship Management
The double-edged sword of slow recession recovery has been the culprit of two definitive events in the business world – depreciation in profit margins on the financial statements of established businesses and a significant increase of new entrepreneurs launching their own start-ups. With the undeniable explosion of web business opportunities, there are cracks in the tech world waiting to be filled by those looking to capitalize on their ideas and software solutions.
SaaS and mobile development are at their peak since the induction of Apple’s App Store in 2008, and there are new start-up success stories every few weeks.… Continue Reading
August 16, 2013
karmaCRM is proud to announce our new built-in Maps feature!
We’ve added a geographic display that will allow you to view where your contacts are located on a map. Simply ensure that you have entered an address for your Contact or Company that you’ll be mapping, then click on the More tab in karma to access the Maps feature (you can find it in the tabs section and move it to wherever you want). Then, select Maps and you can use the New Map button at upper right.… Continue Reading
August 7, 2013
The world is full of all kinds of software tools that think they’re indispensable. So how do you as a small business owner decide which ones actually are indispensable? It’s important to focus on just the ones that return considerable value, both because of the expense involved and because too many cooks inevitably spoil the small business broth. That is, you don’t want to be spending all your time learning and harmonizing different apps; you want to be gaining productivity right away. The small business CRM software space in particular has become very large and competitive, so CRM companies always have a reason why business owners can’t survive another minute without them.… Continue Reading
August 2, 2013
As a small business owner, you may have a right hand man or woman. But does the right hand know what the left hand is doing?
Most people think of CRM as being primarily about customer/contact management. But an equally important purpose is managing the flow of information in your own team, and promoting collaboration. Here’s how to harness the unique properties of online CRM to reduce your stress and improve how your team works together.
Take advantage of the medium. The move to online tools allows for information to become decentralized and accessible from anywhere. The consequence of this is that we need to stop thinking of one person as the single locus of information and accountability, and make things transparent and lightweight.