Your online profile says a lot about you…for good or bad. And what’s more important, it can be seen by many more than you know. Make sure you’re digital accounts give the right impression to those who happen to stumble onto your profile. Be professional and appropriate and you can leave a lasting impression.
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With a robust yet practical feature-set and our unique karma sales statistic tracking engine, karma is a new, better breed of CRM designed to help you simply do.
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First Impressions: Three Things to Avoid in Your Online Profile
March 9th, 2010
Tags: business, Facebook, Internet, Job Hunting, LinkedIn, MySpace, Pictures, Professionalism, Social Media, Tweet, Twitter, Updates
Posted in Social Media |
New Feature – Create Custom Fields for Contacts and Deals
March 4th, 2010We have now added the ability for you to add custom fields to your contacts and deals. This allows you to customize the form with fields that may be missing from the defaults you are presented with. Once you create these fields, they will appear at the bottom of your forms.
Use Twitter to Stamp Out Customer Service Fires
March 4th, 2010At any time, an angry customer can bring any business to a screeching halt. Just ask Southwest Airlines about their recent spat with movie director Kevin Smith. When Mr. Smith got bumped from his flight, he turned to his Twitter account to voice his displeasure with the airline. In this day and age, many people are airing their frustrations on Twitter and your customer service department can take advantage of this fact. If you implement social media tactics into your customer service strategy, you can handle customer issues efficiently.
Tags: customer service, Google, Inexpensive, KarmaCRM, Reputation Management, Resolution, Tweet, Twitter
Posted in Sales |
Mastering the Art of the Cold Call
March 2nd, 2010Innovations in web-based technology has brought about many advanced communication strategies to the business world. But that doesn’t mean you can turn your back on the tried and true methods of previous sales generations. Cold calling has served many salespeople well over the years, and it still has a role in today’s sales industry.
Tags: baseball, business, Cold call, college, Customer, Management, marketing, real estate, Sales
Posted in Productivity, Sales |
New Feature – Shared Events with Google Calendar Integration
March 1st, 2010We know what its like to have various company and personal calendars strewn about your workflow, and wanted to solve this problem with Karma. We have just added the ability for you to create and share company calendars through Karma.
Customer Service: More Than Just Putting Out Fires
February 24th, 2010Investing is customer service is not something every business likes to do. Many budget crunchers see customer service as a waste of time and money. But as many businesses will admit, they would be sunk without a well-built customer service department. This post highlights some key areas your customer service department can focus on.
Tags: Amazon.com, Customer Relationship Manager, customer service, Sales, Zappos.com
Posted in Sales |
Five Things You Can Do Right Now to Increase Productivity
February 22nd, 2010Whether your working on your home renovations or trying to get that next proposal done, distractions always seem to get in the way of productivity. Distractions are even more plentiful nowadays as the internet continues to overwhelm us with procrastination programs. If you’re trying to regain a high level of productivity, you need to manage your time and focus on the task at hand. You can start with these 5 tips to drown out the noise in in your hectic life.
Tags: Desktop, Email, Organize, Productivity, Time Bandit, Time Machine, Time-Management, Write Room
Posted in Productivity, Sales |
Karma: Bring Your Sales Full Circle
February 18th, 2010The next generation of Customer Relationship Management has arrived: Karma is here! On our site you’ll find everything you need to take your sales to the next level. KarmaCRM is currently in Beta so feel free to browse and around on a free trial, take the feature tour, and let us know what you think.
Tags: Advertising, Customer Relationship Manager, KarmaCRM, Sales, Tour, Trials, Video, Website
Posted in Sales |
New Feature – Personalize Your Dashboard with Widgets
February 10th, 2010We have made your dashboard more IGoogle like by adding widgets. Over time our goal is for the dashboard page to become your sales hub with everything presented at your fingertips.
Just Because You’re Working Doesn’t Mean You’re Productive
December 30th, 2009A large majority of working professionals adhere to the standard corporate nine-to-five schedule. While some work more, less, or different hours to meet the unique requirements of their position chances are you’re expected to be at your desk for a set number of hours each day.
