• New Feature – History Redesigned

    We’ve simplified and enhanced the history feature! Now if you’ve typed a note into a record and leave the page, the note will be there when you get back. History now has pagination and should load faster.

    You can send email to your contacts by clicking the Send an Email tab. This will open the karmaCRM email client where you’ll have access to all of your email templates.

    We’ve also added additional filtering, so you can see only your history or all history

    The history items are now shorter and more concise, so you can see more in less space. We also auto-load all comments so you see them all inline, without having to expand each one.… Continue Reading

  • New Feature – Deal & Case Email Dropboxes!

    We’ve added a number of enhancements to the email dropbox system!

    Task email dropbox

    You now have your own special task dropbox email. With this address, you can create tasks in karmaCRM via your email. You can also add due dates, assign them to co-workers and attach them to contacts with special subject commands.

    Screen Shot 2015-03-04 at 6.32.40 PM

    Deal and Case dropboxes

    Now each case and deal has their own unique dropbox. If your deal lifecycles are long, you want to make sure all communication makes it back to the deal. You could even create a contact in your email client for each address as you create new deals.… Continue Reading

  • New Feature – Centralized Support!

    You can now easily submit (and check the status of) bugs, issues and suggestions right within karmaCRM. If you browse to the help menu (top right of the header), you’ll now see a few options. These will toggle the messages sidebar, where you can submit your questions. As long as you submit your feedback through this side menu, you’ll also be able to see a running history of all conversations we’ve had together. You can access this history by pressing the “Show My Tickets” menu item.

    Screen Shot 2015-02-14 at 7.44.41 AM

    Product update notification

    Every time we push updates, you’ll now know exactly what bugs were fixed and what features were added.… Continue Reading

  • We’d love to hear your thoughts

    Hey guys,

    We’re gearing up for an exciting 2015, and I know we wouldn’t be here without all of your awesome feedback, suggestions and contributions.

    As the founder, I started this business by talking to (and learning from) each and every customer, and want to get back to our roots with a renewed zeal this year. We could have a quick call or Skype to chat about your business, and give you the opportunity to contribute to our future!

    Do you have some time in the next couple of days?
    Schedule a time to chat!

    It’s been exciting to be a part of karmaCRM these past years, and we have a lot in store for 2015.… Continue Reading