November 21, 2013
KarmaCRM is happy to announce a brand new, redesigned website! We’ve entirely changed the look and feel of our site and hope that you enjoy the new one.
We’ve narrowed down some of our sections and added a fantastic new About Us area on the site, where you’ll have a chance to meet your karma team and become better acquainted with the faces behind the program and the service.
And, yes – our fluffy karma clouds are still around. Check it out!
We are also pleased to reveal a completely revamped Support Center for all of our customers! We hope you agree that the new interface and article design are much more user-friendly and inviting.… Continue Reading
September 17, 2013
Many of you have had the pleasure of working with our very own Shirley Robinson, from our Customer Support team. Originally from Little Rock, Arkansas, Shirley joined the karma team in July of 2012 and has been instrumental in the development of many internal projects. In her own words, “Figuring out and solving a problem – if there is a problem that seems impossible, I can’t stop with it. It will annoy me beyond belief until it is solved.” This outlook is a big reason why her customer service skills are second to none!
Prior to joining karma, Shirley worked for the Arkansas Highway and Transportation Department in Research and Development, as well as at Milwaukee Auto Auction (part of Cox Enterprise) as their IT person.… Continue Reading
September 9, 2013
If you are a small business owner, entrepreneur, marketing professional, or customer service/sales rep chances are you have heard of customer relationship management. Chances also are that you have a pretty good understanding why these CRM solutions have become so popular. The automation provided by a dependable CRM solution is priceless. Five quick benefits that come along with a customer relationship management tool are:
1. Simple contact management
We have all been in a position that forces us to search for viable contact information for a customer, collaborator, client, etc. CRM tools prevent this annoying event from occurring.
2. Sales process management
The automation of communication between a sales team and their customers has been a proven method that ensures completion of the sales process.… Continue Reading
August 30, 2013
Much has been written through the years on the topic of productivity from a business standpoint; just scan the Internet any given day and you will simply be overwhelmed with the amount of articles and blog posts that you’ll find on this subject.
So why the never-ending focus on productivity? It’s simple. Productivity is the backbone of any business. It’s what helps propel the business forward and what keeps things constantly in motion. Think of those days when you take just one quick look at your tasks for the day and then suddenly you feel an instant headache coming on, while the whole time you’re thinking to yourself, “How in the world am I ever going to get all of this done and off my plate today?” Come on, you know you have those days. Regularly, even – right?… Continue Reading