July 31, 2015

How to Use CRM to Better Manage Collaborative Teams

BY Artash Arakelyan IN Company, CRM Software, Productivity, Sales, Small Business

how-to-use-CRM-to-better-manage-collaborative-teams

In any organization, whether it’s an audit, health care or inbound company, collaborative teams play a huge role. However, managing these teams can be quite difficult, as it is not enough to just tell everyone to work together. According to research done by Cornerstone On Demand, 40 percent of employees think that there is not enough collaboration in their company. There are many ways that would encourage team collaboration, such as positive recognition of input shared, encouragement from senior staff, easy communication among departments and so on. However, it is proven that CRM software is a great tool which helps … Continue reading How to Use CRM to Better Manage Collaborative Teams

July 30, 2015

Bridge the Gap Between Your Sales and Marketing Teams Using CRM

BY Artash Arakelyan IN Company, CRM Software, Sales, Small Business

Bridge-the-gap-between-your-sales-and-marketing-teams-using-CRM

Sales and marketing are considered to be two sides of the coin, because one cannot exist without the other one. These two teams are the most important departments that generate profit for any company. To put it simple, the main responsibility of marketers is generating high quality leads with the help of effective communication, meanwhile sales team is responsible for converting leads into customers. Just because these 2 teams are crucial for any company and are connected to each other, sometimes they trespass each other’s area. In an ideal situation, the synergy of these 2 teams has a positive influence … Continue reading Bridge the Gap Between Your Sales and Marketing Teams Using CRM

July 29, 2015

The Future of CRM: Smarter Technology Means Stronger Customer Relationships

BY John Paul Narowski IN Sales

John-Paul Narowski, Founder of Karma CRM, was a recent guest on the TechnologyAdvice Expert Interview Series to share his insight on the intersection of sales, marketing, and technology. The series, which is hosted by TechnologyAdvice’s Josh Bland, explores a variety of business and technology landscapes through conversations with industry leaders. In this episode we discuss building the product from scratch, the importance of managing customer relationships, and using data properly. Below are a few highlights from our conversation: TechnologyAdvice: What trends do you see in the industry right now and how does KarmaCRM tackle them? John-Paul Narowski: One big trend … Continue reading The Future of CRM: Smarter Technology Means Stronger Customer Relationships

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