• New Feature – Deal & Case Email Dropboxes!

    We’ve added a number of enhancements to the email dropbox system!

    Task email dropbox

    You now have your own special task dropbox email. With this address, you can create tasks in karmaCRM via your email. You can also add due dates, assign them to co-workers and attach them to contacts with special subject commands.

    Screen Shot 2015-03-04 at 6.32.40 PM

    Deal and Case dropboxes

    Now each case and deal has their own unique dropbox. If your deal lifecycles are long, you want to make sure all communication makes it back to the deal. You could even create a contact in your email client for each address as you create new deals.… Continue Reading

  • New Feature – Centralized Support!

    You can now easily submit (and check the status of) bugs, issues and suggestions right within karmaCRM. If you browse to the help menu (top right of the header), you’ll now see a few options. These will toggle the messages sidebar, where you can submit your questions. As long as you submit your feedback through this side menu, you’ll also be able to see a running history of all conversations we’ve had together. You can access this history by pressing the “Show My Tickets” menu item.

    Screen Shot 2015-02-14 at 7.44.41 AM

    Product update notification

    Every time we push updates, you’ll now know exactly what bugs were fixed and what features were added.… Continue Reading

  • We’d love to hear your thoughts

    Hey guys,

    We’re gearing up for an exciting 2015, and I know we wouldn’t be here without all of your awesome feedback, suggestions and contributions.

    As the founder, I started this business by talking to (and learning from) each and every customer, and want to get back to our roots with a renewed zeal this year. We could have a quick call or Skype to chat about your business, and give you the opportunity to contribute to our future!

    Do you have some time in the next couple of days?
    Schedule a time to chat!

    It’s been exciting to be a part of karmaCRM these past years, and we have a lot in store for 2015.… Continue Reading

  • KarmaCRM Scheduled Downtime: Saturday, January 17th 10AM EST

    KarmaCRM will be moving to a new data center on Saturday, January 17 beginning at 10am EST. We are allowing for a 24 hour window for the data center move, but expect things to go a lot quicker than that. During this time, your karmaCRM accounts will not be accessible.

    Switching data centers will allow us to provide faster, more reliable services to you in 2015 and beyond.

    We don’t expect any issues during this transition. You can follow along with the progress at our IO progress page here.

    If you have any questions before, during or after the switch, we are here to help!… Continue Reading