February 15, 2015
You can now easily submit (and check the status of) bugs, issues and suggestions right within karmaCRM. If you browse to the help menu (top right of the header), you’ll now see a few options. These will toggle the messages sidebar, where you can submit your questions. As long as you submit your feedback through this side menu, you’ll also be able to see a running history of all conversations we’ve had together. You can access this history by pressing the “Show My Tickets” menu item.
Product update notification
Every time we push updates, you’ll now know exactly what bugs were fixed and what features were added.… Continue Reading
January 27, 2015
We’re gearing up for an exciting 2015, and I know we wouldn’t be here without all of your awesome feedback, suggestions and contributions.
As the founder, I started this business by talking to (and learning from) each and every customer, and want to get back to our roots with a renewed zeal this year. We could have a quick call or Skype to chat about your business, and give you the opportunity to contribute to our future!
Do you have some time in the next couple of days?
Schedule a time to chat!
It’s been exciting to be a part of karmaCRM these past years, and we have a lot in store for 2015.… Continue Reading
January 14, 2015
KarmaCRM will be moving to a new data center on Saturday, January 17 beginning at 10am EST. We are allowing for a 24 hour window for the data center move, but expect things to go a lot quicker than that. During this time, your karmaCRM accounts will not be accessible.
Switching data centers will allow us to provide faster, more reliable services to you in 2015 and beyond.
We don’t expect any issues during this transition. You can follow along with the progress at our IO progress page here.
If you have any questions before, during or after the switch, we are here to help!… Continue Reading
October 29, 2014
Ask and ye shall receive! We are really excited to announce the Beta release of our #1 asked for feature, the Outlook plug-in! Here at karma, we are continuously working to make your customer relations more convenient, and with our new Beta Outlook integration you are one step closer to spending more time with your clients and less on the computer.
What does this plugin do?
The Beta Outlook Plugin allows emails, tasks, events, and contacts to sync between karma and Outlook.
So, are you ready to take over the customer service world? You’re just a few clicks away from making it happen!… Continue Reading