September 26, 2016

Must-Have CRM Features for Small Businesses

BY Caitlin Delohery IN CRM Software

CRM implementations fail

Small businesses are scrappy. Nine times out of ten, they’re made up tough, creative go-getters who aren’t afraid of hard work. Okay, I made up that stat. But not this one: Since 1990, as big business eliminated 4 million jobs, small businesses added 8 million new jobs. While big businesses are toppling like bloated Goliaths, small businesses are rising like scrappy little Davids. And the little guys have different needs from their big competitors and colleagues. Here are the must-have CRM features for small businesses. Ease of use Ease of use is the kingpin of features — it’s what you need … Continue reading Must-Have CRM Features for Small Businesses

September 12, 2016

Featured Customer: Success in Media

BY Krista IN Featured Customers

Jess Todtfeld

Jess Todtfeld, Founder & President of Success in Media and bestselling author, knows what it takes to get people’s attention. A nationally recognized television producer for 13 years, Todtfeld funneled his naturally ability to captivate audiences into a successful media training business. Now, instead of grabbing attention with hard-hitting news segments, he coaches business executives, spokespeople, and other experts on how to leverage the most out of their public speaking engagements. As a small business owner, Todtfeld is always looking for ways to improve. Success in Media was using an enterprise-class CRM but found that its clunkiness and complexity was … Continue reading Featured Customer: Success in Media

September 9, 2016

Tips for Hiring Your First Employee and Growing Your Team

BY John Paul Narowski IN Small Business, Small Business Learning

Growing Your Team

The early stages of growth in a company can feel a lot like riding a bike blind – you’re going fast, need help steering, and might faceplant into a pole at any point. Going from a solo operation to a team is infinitely more complex than going from 100 to 101. Hiring slouches early on is downright ruinous, while getting it right … (singing) the clouds part as light pours onto your paper-steeped desk. Your first new hire is an integral “can’t-live-without” cog in your growth machine, your #2. (The same goes for #3 and #4.) Your very sanity depends … Continue reading Tips for Hiring Your First Employee and Growing Your Team

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