CRM, Sales Tips, Professional Speaking, Company News

June 27, 2017

Tracking Sales from Lead to Close: CRM Metrics That Matter

BY Caitlin Delohery IN CRM Software, Sales

CRM Metrics

Did you know that, without landmarks or visual cues, humans tend to walk in circles. That’s right, people need reference points to walk in a straight line from point A to point B. Without defining and measuring customer relationship management (CRM) metrics — your business reference points — you might find yourself walking in circles … Continue reading Tracking Sales from Lead to Close: CRM Metrics That Matter

May 18, 2017

5 Reasons Your Salespeople Hate Your CRM

BY Caitlin Delohery IN CRM Software, Small Business

Businesspeople Meeting In Modern Boardroom Through Glass

You’re spending money on CRM software that your sales team won’t use. While you were bright-eyed and optimistic about the possibility to grow your business with it, they resist. So what gives? We’ve got a few ideas. You didn’t ask for their input. No matter what tool you use for CRM, success depends on your … Continue reading 5 Reasons Your Salespeople Hate Your CRM

May 11, 2017

Have a Small Business? Here’s Why You Need CRM

BY Caitlin Delohery IN CRM Software, Small Business

young business woman at modern startup office interior working

Right now, you may be thinking, “CRM is only for big businesses, not the little ones like me!” But CRM doesn’t need to be overcomplicated. In fact, the best CRMs for small businesses are easy to use and customizable to your needs, not clunky software that takes days to set up. So why do you … Continue reading Have a Small Business? Here’s Why You Need CRM

April 27, 2017

Why Customer Relationship Management is Your Most Important Sales Tool

BY Caitlin Delohery IN CRM Software

Customer Relationship Management

Relationships are the wheels to your success. Without good tires, a car is just a hunk of metal — and without relationships, businesses won’t move. That’s why centering your efforts on customer relationship management (CRM) paves the way for a smooth ride. It strengthens your relationship with customers. If you were given the option to … Continue reading Why Customer Relationship Management is Your Most Important Sales Tool

December 14, 2016

Selecting New Office Technology? 5 Reasons Simple is Better

BY Caitlin Delohery IN CRM Software, General, Mindfulness, Productivity

The world is a complex place. Think about just one aspect. Like how many steps it takes to make a really good BLT, from farm to table. Or the innovation and evolution required to make the driverless car a thing. In the face of all this complexity, we’re here to talk about the things you … Continue reading Selecting New Office Technology? 5 Reasons Simple is Better

November 18, 2016

Announcing Engagement Tracking

BY John Paul Narowski IN CRM Software, Karma, karmaCRM News and Updates

Today marks a major milestone in our history. Our primary goal here at karmaCRM is to help you nurture personal relationships at scale, and we’ve just released a big step in that direction – engagement tracking! This was the #2 requested feature in our most recent relationship survey. Thank you for helping us define what … Continue reading Announcing Engagement Tracking

September 26, 2016

Must-Have CRM Features for Small Businesses

BY Caitlin Delohery IN CRM Software

Small businesses are scrappy. Nine times out of ten, they’re made up tough, creative go-getters who aren’t afraid of hard work. Okay, I made up that stat. But not this one: Since 1990, as big business eliminated 4 million jobs, small businesses added 8 million new jobs. While big businesses are toppling like bloated Goliaths, … Continue reading Must-Have CRM Features for Small Businesses

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