October 22, 2016

How Giving Helps You Sell More

BY John Paul Narowski IN Karma, Relationships, Sales

Smiling salesperson

Take a minute to imagine a “salesperson.” If you’re anything like me, you imagined a used car salesman in a tweed suit jacket or a smooth-talking, cologne-soaked peddler of mysterious tonics. These images typically come along with the perception of pushy, deceitful individuals, working in their own self-interest to close more deals. In short, takers. Now imagine what would happen if we flipped the script. If salespeople were known as givers instead of takers. Contrary to what some people might think, the more you give the more you get. First, let’s define what we mean to give in sales. What … Continue reading How Giving Helps You Sell More

October 18, 2016

5 Things You Should Be Giving in Sales

BY Caitlin Delohery IN Relationships, Sales

Gifts

“Your income is determined by how many people you serve and how well you serve them.” — The Go-Giver: A Little Story about a Powerful Business Idea, by Bob Burg There’s been a sea change in sales in the last decade. Instead of focusing on volume of transactions, businesses are focusing on the quality of relationships. And, as in any relationship, sales is a give and take. By focusing more on giving than taking, you can strengthen your team, build community, expand your profits, and increase your personal happiness.

October 13, 2016

Announcing Better Site-Wide Search – Our Most-Requested Feature!

BY John Paul Narowski IN karmaCRM News and Updates

The #1 request in our most recent NPS survey was to fix the site-wide search feature, i.e. “Search Everything Here…” Since search is the cornerstone of karmaCRM, we don’t blame you for wanting it to be perfect! Over the last month we spoke with many of our customers to make sure we get it right. Thank you to everyone who provided feedback! karmaCRM is customer driven. We’re humbled and honored to have users investing in making the platform better for everyone. Today, we’re pleased to announce several enhancements and fixes that should dramatically improve your experience with site-wide search. First, what is site-wide search? It’s the bar in … Continue reading Announcing Better Site-Wide Search – Our Most-Requested Feature!

October 1, 2016

Featured Customer: PlanOmatic

BY Krista Garver IN Featured Customers

planomatic_logo

In 2005, PlanOmatic began as a scrappy start-up focused on real estate plans and continued to grow through one of the biggest real estate crashes in U.S. history. Today, the company serves more than 20,000 zip codes in 30 states. Aaron Rose, Co-Founder & Vice President of Corporate Accounts for PlanOmatic, knew just what his company needed to grow. He was in the market for a lightweight sales tracking system that would help his team manage daily tasks, outbound emails, and other everyday sales processes. He knew from the outset that an enterprise-sized CRM would be overkill. With karmaCRM, Rose … Continue reading Featured Customer: PlanOmatic

September 28, 2016

New Features and Updates: Scheduled Emails, URL Support for Custom Fields, and More

BY Krista Garver IN karmaCRM News and Updates

New feature: Schedule emails

You asked, we listened! And we’ll keep on listening… A few months ago, we sent a survey to all of our customers asking what they thought about karmaCRM and what we could do to make it better. We received a treasure trove of information, and, over the past several weeks, we’ve been hard at work putting that feedback into action. We’re very excited to share the first round of new functionalities with you today. Without further ado, here’s they are! Print the calendar as a calendar One of the bigger feature requests we is the ability to print out the … Continue reading New Features and Updates: Scheduled Emails, URL Support for Custom Fields, and More

September 26, 2016

Must-Have CRM Features for Small Businesses

BY Caitlin Delohery IN CRM Software

CRM implementations fail

Small businesses are scrappy. Nine times out of ten, they’re made up tough, creative go-getters who aren’t afraid of hard work. Okay, I made up that stat. But not this one: Since 1990, as big business eliminated 4 million jobs, small businesses added 8 million new jobs. While big businesses are toppling like bloated Goliaths, small businesses are rising like scrappy little Davids. And the little guys have different needs from their big competitors and colleagues. Here are the must-have CRM features for small businesses. Ease of use Ease of use is the kingpin of features — it’s what you need … Continue reading Must-Have CRM Features for Small Businesses

September 12, 2016

Featured Customer: Success in Media

BY Krista Garver IN Featured Customers

Jess Todtfeld

Jess Todtfeld, Founder & President of Success in Media and bestselling author, knows what it takes to get people’s attention. A nationally recognized television producer for 13 years, Todtfeld funneled his naturally ability to captivate audiences into a successful media training business. Now, instead of grabbing attention with hard-hitting news segments, he coaches business executives, spokespeople, and other experts on how to leverage the most out of their public speaking engagements. As a small business owner, Todtfeld is always looking for ways to improve. Success in Media was using an enterprise-class CRM but found that its clunkiness and complexity was … Continue reading Featured Customer: Success in Media

September 9, 2016

Tips for Hiring Your First Employee and Growing Your Team

BY John Paul Narowski IN Small Business, Small Business Learning

Growing Your Team

The early stages of growth in a company can feel a lot like riding a bike blind – you’re going fast, need help steering, and might faceplant into a pole at any point. Going from a solo operation to a team is infinitely more complex than going from 100 to 101. Hiring slouches early on is downright ruinous, while getting it right … (singing) the clouds part as light pours onto your paper-steeped desk. Your first new hire is an integral “can’t-live-without” cog in your growth machine, your #2. (The same goes for #3 and #4.) Your very sanity depends … Continue reading Tips for Hiring Your First Employee and Growing Your Team

September 8, 2016

Why “Ease of Use” is the Most Important Feature of CRM Software

BY Caitlin Delohery IN CRM Software

Rubber Ducks

What are the most important features of your CRM? You’re probably thinking customizable contact fields, analytics, or being able to email from right inside your contact screen. But you’d be wrong. The single most important feature of your CRM is ease of use. A little over 70% of senior executives would trade functionality for ease of use. Too many features can be overwhelming. We may think we need the app with all the bells and whistles, but when we look practically at how we use our software, extra features can really get in the way. Muck up the works. Ease … Continue reading Why “Ease of Use” is the Most Important Feature of CRM Software

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