CRM, Sales Tips, Professional Speaking, Company News

March 6, 2018

If You’re Not Putting Your Customers First, Someone Else Is

BY Caitlin Delohery IN Relationships

It’s easy to get distracted by the everyday tasks that keep your business running. You have meetings with your sales team to make sure everyone is aligned on your vision, your product, and your long-term goals. You have financial and operational decisions to make. And there are always more emails to respond to and calls to return. In doing all that work, customer interactions can quickly become just another item to check off of your to-do list.  But, your customers are moving fast, too — they are busy, too. They don’t have time to be ignored. So, if you’re forgetting … Continue reading If You’re Not Putting Your Customers First, Someone Else Is

February 20, 2018

“It’s So Comforting to Know That karmaSpeaker is There”: How Pro Speaker Jeff Bush Cut Through the Noise and Grew His Business by 20%

BY Caitlin Delohery IN CRM Software, karmaCRM News and Updates, Professional Speaking

Jeff Bush has built his speaking career on his ability to cut through the noise. He’s known for helping executives understand the often confusing financial ramifications of political changes. What’s more, he helps his audience in diverse industries — from retail to food manufacturing — anticipate the changes that are coming around the bend. He arms his audiences with the knowledge they need to make the smart, adaptive financial decisions that keep businesses thriving. But, when his professional speaking business was just starting out, Bush was having trouble cutting through the noise of his own inbox. He was so in … Continue reading “It’s So Comforting to Know That karmaSpeaker is There”: How Pro Speaker Jeff Bush Cut Through the Noise and Grew His Business by 20%

January 24, 2018

Always Be Helping: How to Sell to People Who Don’t Want to be Sold

BY Caitlin Delohery IN Relationships, Sales and Marketing

You’re probably familiar with what it’s like to interact with folks who don’t want to be sold to. You can be giving your best pitch or just making small talk, but the only response you get from them is: Your potential customers know when they are being sold to. They know when you have your own goals and needs in mind. The good news is, because they are so savvy, they also know when you are thinking of them first. Here’s how to always be helping in sales. Recognize the signs that they don’t want to talk sales. Before you … Continue reading Always Be Helping: How to Sell to People Who Don’t Want to be Sold

January 5, 2018

How to Close More Sales Without Being a Jerk

BY Caitlin Delohery IN Relationships, Sales and Marketing

Though the internet has brought us closer to our friends and family and made it easier to build all kinds of relationships, it also gives us a window into the not-so-nice aspects of being human. Let’s face it: a lot of people (and cats) can be jerks. And salespeople aren’t exempt from that — the profession has a reputation for prioritizing money over people. Salespeople may continue to pester prospects after they’ve asked to not be contacted. They may promise the moon but not be able to deliver. And they may make it crystal clear they are thinking of their … Continue reading How to Close More Sales Without Being a Jerk

December 9, 2017

The Most-Read Articles of 2017

BY Caitlin Delohery IN CRM Software, karmaCRM News and Updates, Professional Speaking

Looking back on 2017, we here at karmaCRM are excited at all the connections we’ve made and all the learning we’ve done. From our professional speaker interview series to our tips on how to get your team to love your CRM, these popular articles will help you start 2018 on the right foot. 7 Habits of Highly Effective Professional Speakers You already know you have to rock the platform. But to be a truly successful professional speaker, you also have to strengthen your network, grow your business, anticipate the future, and much more. We sat down with some of the … Continue reading The Most-Read Articles of 2017

November 30, 2017

karmaSpeaker Partners with eSpeakers to Create First Event Management CRM Built for Professional Speakers

BY Caitlin Delohery IN karmaCRM News and Updates

We’re thrilled to announce that we’re going to integrate with eSpeakers’ powerful event management tool, EventCX, to create the first ever event management-CRM suite built with speakers like you in mind! You have so much info to keep track of as a professional speaker. You might have dozens or even hundreds of contacts from a single event. You have multiple points of contacts just to organize one gig. You have a long list of time-sensitive tasks that must occur to make your events a success: from sending contracts to post-event email touches. You need a system that organizes your event … Continue reading karmaSpeaker Partners with eSpeakers to Create First Event Management CRM Built for Professional Speakers

November 17, 2017

Prospecting Mistakes That Are Ruining Your Business

BY Caitlin Delohery IN CRM Software, Prospecting

We’re going to let you in on a secret. Most salespeople think they are the cat’s pajamas when it comes to prospecting. But, the truth is, many are driving away their best future customers before they even come through the door. Here are the top prospecting mistakes that are ruining your business. Taking your sweet time to follow up. These days, everything moves at a mile a nanosecond. Your leads are waiting for you to get back to them, and their patience is very limited. If you don’t get back to them quickly, chances are, someone else will. Businesses that … Continue reading Prospecting Mistakes That Are Ruining Your Business

October 30, 2017

“karmaSpeaker was a lifeline for us”: How Pro Speaker Rebecca Heiss Evolved Her Business

BY Caitlin Delohery IN Professional Speaking

Evolutionary biologist Rebecca Heiss knows a bit about what makes modern businesses run. She’s built her professional speaking career on exploring the ways we can overcome our Stone Age brains and hardwired impulses to speed professional growth. She brings awareness to outmoded patterns — such as fearing outsiders and being chronically stressed — and helps companies implement strategies that will make their brains work more productively. When she first started out as a speaker, Heiss knew that she was using another “Stone Age” brain to run her business: she used a spreadsheet to organize thousands of contacts, important outreach plans, … Continue reading “karmaSpeaker was a lifeline for us”: How Pro Speaker Rebecca Heiss Evolved Her Business

October 23, 2017

How to Get Your Employees to Use Your CRM

BY Caitlin Delohery IN CRM Software, Relationships

Did you know that over 60% of all CRM implementations fail? Ikr? A CRM isn’t like other tools. It syncs with your team’s workflow, influences how they run outreach, and impacts the ways they pursue sales goals. When a change is this far-reaching, it makes sense that you might meet some resistance from your team. But, you’re here reading this article, and you aren’t going to let your team become a statistic! Here’s how to get your employees to use your CRM. Pick a CRM that’s a good fit. First, you need to make sure you have the right CRM … Continue reading How to Get Your Employees to Use Your CRM

October 5, 2017

Customers Are People, Too: How Being Human Will Help You Sell More

BY Caitlin Delohery IN Relationships

We may be more connected than ever as a society but that doesn’t mean that strong relationships are a given. In fact, plenty of people report feeling increasingly disconnected— so while we’re friending and liking and commenting like crazy, that often doesn’t translate to an enduring sense of community outside of the internet. And in this increasingly distracted and busy world, it’s easy to focus on to-do lists and bottom lines instead of relationships and connections. When you’re moving a mile a minute, it’s easy to forget that your customers are people, not obstacles or stepping stones to reaching your … Continue reading Customers Are People, Too: How Being Human Will Help You Sell More

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