Be Alert or Have Your Day Hijacked

March 1st, 2012

“Work smarter, not harder,” is perhaps the best advice anyone gave anybody, and teaches us the value of our time. Often activity is confused with accomplishment.

Can You Handle a Complaint on Your Wall?

February 22nd, 2012

Within the last few years, we’ve watched social media change the way we deal with customers. Such channels like Twitter and Facebook have allowed companies to interact with their audience on a more intimate level, bringing both companies and their clients into a closer relationship in which conversations take place publicly.

Set the Stage for a CRM Social Strategy

February 20th, 2012

Set the Stage for a Customer Meet-n-Greet with Social Media
For today’s business leaders, doing more with less has become a recent mantra. At the same time, in a tight economy it is more important than ever to reach as many customers as possible. Using social media is a highly cost-effective way to balance the goals [...]

Dominating and Destroying Delays

February 15th, 2012

Nothing is more frustrating than being delayed. In this day and age, the business world moves fast, and time is seldom a luxury that we can waste. We travel through the day, placing check marks next to the things we accomplish, but every now and then, we run into speed-bumps. Some of them are avoidable, [...]

Sharing is Caring … Or is it?

February 13th, 2012

Online marketing is a robust opportunity abundant arena in which a company can improve its ROI with a proper effort. There are pitfalls in the social media world as well and could damage a reputation with a single misstep.
The online community is very vocal about bad service and through many social media sites can [...]

The Dangers Of Shuffling

February 8th, 2012

Let’s examine this scene for a moment: A business man sits at his desk, his tie loosened from frustration and his hands shuffling though files in one drawer, then another. He searches though his phone until he finds the right number and finally gets a hold of a partner. He asks for a certain document, [...]

The Multi-Tasking Mistake

February 1st, 2012

With the high speed that the business world often requires us to operate at, we find ourselves trying to keep up by multitasking our lives. Have you ever found yourself writing a document on your laptop while talking to a customer on your phone? Have you ever stopped to consider how many words you got [...]

New Feature – Task ICal Feed & Birthday Reminders

January 30th, 2012

See your karmaCRM tasks everywhere now that we’ve added an ICal friendly feed for your tasks. Subscribe to this feed by going to your tasks section and clicking “Subscribe to your iCalendar task feed” below your task filters. Please keep in mind that while these tasks can be displayed externally, they cannot be edited, created or changed there. You’ll need to do that within karmaCRM.

Is Technology To Blame?

January 25th, 2012

Technology has accelerated business into a new era. Information travels at the speed of light and arrives at the push of a button. Smart phones, tablets, netbooks, and the Internet are responsible for the way we conduct business. So you have to ask yourself: Why is it that we still struggle to accomplish so much? [...]

New Feature – Drag and Drop File Uploading

January 24th, 2012

We’ve made it easy for you to easily upload multiple files at once. This feature is available to all browsers except IE, as the trend generally goes. It also comes with a fancy progress bar. If you use IE you’ll still be able to upload files, but just one at a time and without drag and drop.