April 8, 2010
BY John Paul Narowski IN Sales and Marketing
The economy is down, but you don’t have to be. These strange economic times have created opportunity to grab new customers. With such a drastic shift in preferences and priorities in place nowadays, the smart salesman or women needs to take advantage of new markets that are opening up. Social networks are a great place to learn about these new target audiences. Be aggressive in this pursuit and be smart with your new strategies.
April 6, 2010
BY John Paul Narowski IN Sales and Marketing, Small Business
In the Goldilocks world of sales, a passive salesman is too soft, and aggressive one too harsh, but an assertive sales profession: juuuuust riiiight. Finding the right balance between passivity and aggressive behavior is a tough road to manage, but ultimately necessary as you try to find new customers and make the next sale. Know when to take control of a situation, but do so with grace and poise and you’ll keep revenue streams open.
March 30, 2010
BY John Paul Narowski IN Sales and Marketing
There is plenty of money to be made through sales, but much of this revenue is being left on the table due to one key misstep: failing to follow up with clients. As a salesperson, you are in charge of making clients feel comfortable while you attend to their needs and concerns. Most of this relationship is born in the initial follow ups to a sales pitch or networking event. But there are many other times when salespeople forget to follow up and leave money on the table.
March 18, 2010
BY John Paul Narowski IN CRM Software, Productivity, Sales and Marketing
Ever find yourself sitting at your desktop with 15 browser windows open and the phone ringing off the hook? Every time a new technological innovation is thrown at us, we have to find ways to organize our time in order to best use this new product. Technology is a double edge-sword when it comes to the workplace. You can be connected to thousands of different information streams at once right from your desk! But it’s up to you to limit these distractions and focus!
March 9, 2010
BY John Paul Narowski IN Sales and Marketing
Your online profile says a lot about you…for good or bad. And what’s more important, it can be seen by many more than you know. Make sure you’re digital accounts give the right impression to those who happen to stumble onto your profile. Be professional and appropriate and you can leave a lasting impression.
March 4, 2010
BY John Paul Narowski IN Customer Service, Sales and Marketing
At any time, an angry customer can bring any business to a screeching halt. Just ask Southwest Airlines about their recent spat with movie director Kevin Smith. When Mr. Smith got bumped from his flight, he turned to his Twitter account to voice his displeasure with the airline. In this day and age, many people are airing their frustrations on Twitter and your customer service department can take advantage of this fact. If you implement social media tactics into your customer service strategy, you can handle customer issues efficiently.
March 2, 2010
BY John Paul Narowski IN Sales and Marketing
Innovations in web-based technology has brought about many advanced communication strategies to the business world. But that doesn’t mean you can turn your back on the tried and true methods of previous sales generations. Cold calling has served many salespeople well over the years, and it still has a role in today’s sales industry.
February 18, 2010
BY John Paul Narowski IN CRM Software, Sales and Marketing
The next generation of Customer Relationship Management has arrived: Karma is here! On our site you’ll find everything you need to take your sales to the next level. KarmaCRM is currently in Beta so feel free to browse and around on a free trial, take the feature tour, and let us know what you think.