October 25, 2011

Announcing karmaCRM Mobile!

BY John Paul Narowski IN Uncategorized 19 Comments

karmaCRM MOBILE UPDATE

Please note that karmaCRM Mobile is no longer supported as outlined in the article below (and only applied to karma1 users).

Instead, for karma2 users, we would like to provide you with a link to download the karmaCRM iOS app (for iPhone). You can find it by clicking here.

— October 25, 2011

After much ado, the karmaCRM mobile app is here. We understand the importance of accessing your contacts and CRM data on the run and want you to know we are committed to constantly expanding our mobile presence. This launch is just the first of many regarding mobile so be on the lookout for more to come. This version is still beta, but we wanted to get it into your hands as quickly as possible to get your feedback.

We are proud to announce the availability of karmaCRM for the following devices:

  • iPhone 3G+
  • Android 2.0+
  • BlackBerry OS 6+ Blackberry Torch

Trying it Out

To access karmaCRM mobile, enter the following url into your mobile browser: http://[your-subdomain].karmacrm.com/m

Be sure to replace [your-subdomain] with the subdomain you use to access your karmaCRM account. Please note that this application will only run on the default webkit browser. It won’t run on Opera or Firefox.

Adding app to your home screen on IPhone

  1. Tap the safari bookmark button (second from the right)
  2. Add to home screen

Adding app to your home screen on Android

  1. Bookmark karmaCRM in the browser
  2. Open the bookmarks page
  3. Press and hold the karmaCRM bookmark
  4. Select Add to Home screen

Features

We plan on having full feature coverage of karmaCRM within our mobile app in the long run, but started with the features we found to be most crucial.

  • Contacts
  • Companies
  • Tasks
  • Notes
  • Events
  • Search

Why Not Native?

Cross Platform
Instead of focusing on one platform at a time, we wanted to engineer a product that could reach the widest audience possible. By choosing to do a mobile friendly version first, it gets karmaCRM immediately into the hands of IPhone, Andriod and Blackberry users, which covers a wide majority of the mobile market.

Increasing Speed
We believe that HTML5 powered mobile apps are only going to get faster as browser and mobile devices continue to improve.

Rapid Development
We wanted to release a mobile application that was able to be as agile and rapidly updated as our web app. This mobile app allows us to be very responsive to your suggestions and issues, shorten feature development time, and get it in your hands sooner.

Whats next?

We want your feedback on how we can make improve this app, and give you the features you need while on the go. Our future plans includes making this app installable on IPhone and Android and a mobile app designed specifically for IPad or Android Tablets.

Offline Access?
For the first few versions of this app we decided against offline access, so we could be sure to get it online as quickly as possible. We will be adding offline access in the future as we get closer to version 2, so consider it in the roadmap.

I’ve been hacking at various business ideas since I was 16. I’m a full stack developer and love crafting user experiences. I’ve been nose deep in code since I put the legos down, and built several successful businesses in the process. I’ve lost some hair, gained some experience and throughly enjoyed the journey.
  • Thanks for rolling out the Android version. KarmaCRM will be a valuable tool for me going forward in my mobile business.

  • blaz

    Hi,
    great improvement. I’ve test it on Android with native browser and it works like a charm. But i can’t use it with Oper Mini. It’s stuck on loading screen.

    • admin

      We’re glad you are enjoying the app. Keep the suggestions flowing, as we hope to continue to improve based on your needs.

  • The mobile version does not have time for task like it is for the web version.

    • admin

      You are correct in this. This is a feature we will be rolling out in our next iteration which will be within a month. Thank you for the feedback!

  • virginia

    Looking forward to the next release of the mobile site. There are a few glitches on my Android browser, but we really appreciate having these features. Just started using karmaCRM and already loving it!

    • admin

      Glad you are enjoying it. The next release should be faster and have less glitches. We also hope to make it “Installable” to the Android and IPhone app stores.

  • Ryan

    Are you making a iPhone specific app?

    • admin

      Hi Ryan,

      We are not working on an IPhone specific app at this time, but we do have an app that is cross platform compatible, see here:
      http://www.karmacrm.com/blog/company/announcing-karmacrm-mobile.html

      We might make a native IPhone app down the road, but are focusing on web-based apps so we can ensure our app works across many platforms.

  • Ryan

    When I add the icon to my homescreen on iPhone I noticed something. Everytime I go out of the app and then back into it, it takes some time to load like it’s refreshing or something. Is this normal? because when I go to it in the browser this doesn’t happen when i go to the homescreen then back into the browser.

    • admin

      Hi Ryan,

      Yes that is normal. Right now since it is web-based it needs to refresh each time you load the app. We will be fixing this in the future by making an installable version that doesn’t need to refresh when you load it up but for now that is part of the application.

  • Corey

    Company website links are not viewable in the karma mobile version. This is a big missing link for our sales team. We link a Google drive spreadsheet to every client company to gain instant access to sales history. Please add websites to the Company view in karmacrm mobile.

    • admin

      Hi Corey,

      Thanks for the suggestion. Our team is laser focused on v2 for both web and mobile versions so we’re not adding anything to v1 apps at this time. We’ll make sure company URLS get into the mobile version of v2 and appreciate your patience.

  • Duke

    Tried this on IPhone 4S and all I get is a blue and white screen. When do you guys think v2 will come out that will be compatible to the IPhone 4S?

    • admin

      Yes, we will be testing v2 with the Iphone 4, 4s and 5.

  • Antti

    Hi, Tried to load the mobile site with Windows Phone, it gets stuck on blue background screen with nothing on, Is this a known issue?

    • admin

      We do not support Windows Mobile at this time.

  • Jerry Stewart

    Wondering if you have any plans for a Windows 8 version of this for the new phones that have come out.

    • admin

      Not initially but after we launch our Iphone and Andriod apps we will be taking a look at Windows Mobile.

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