November 21, 2013
New karma Website!
KarmaCRM is happy to announce a brand new, redesigned website! We’ve entirely changed the look and feel of our site and hope that you enjoy the new one.
We’ve narrowed down some of our sections and added a fantastic new About Us area on the site, where you’ll have a chance to meet your karma team and become better acquainted with the faces behind the program and the service.
And, yes – our fluffy karma clouds are still around. Check it out!
We are also pleased to reveal a completely revamped Support Center for all of our customers! We hope you agree that the new interface and article design are much more user-friendly and inviting.
To help with ease of finding the relevant articles and information you need, we have created new Categories for our articles so that the layout of our Knowledge Base is more streamlined and intuitive. In addition, we have a Popular Articles section to show you the most popular article searches as conducted by other users of karma.
We’ve also enhanced the images embedded into our articles to make it easier for you to understand the explanations of the various processes and items we cover in karma as they relate to your visual experience.
We want you to know that we’re not just an email address, so you’ll also notice that we’ve added pictures of our Support Team along the right-hand side column – to remind you that Shirley, Joe, and Kimi are with you every step of the way.
Lastly, and perhaps most importantly, we have defined clearly and would like to share with you our Core Values. We have worked tirelessly as a team to set the tone for our company’s operating culture, which will serve as the guiding principles by which we will live as we continuously strive to provide you with the best product in the industry, matched with unparalleled customer service. It is our promise to you.
As always, we would love to hear your thoughts on the new Support Center, and please let us know if there are any articles you don’t see that you feel would be a good addition to our Knowledge Base.
Thank you for helping us make the karma experience the best it can be for everyone!