How does the 14-day free trial work?
All accounts come with a 14-day free trial. You may activate your account at any time during the trial period. If you activate prior to the end of the trial, you will be billed immediately and your trial will end.
Can I change plans at any time?
Yes. You can upgrade or downgrade at any time. If you upgrade to a higher plan, you will be billed immediately for a prorated amount. If you downgrade your plan, you will be downgraded immediately, however, there is no refund for the difference between the plans.
Is the trial really free?
Yes and no. The trial is 100% free with exception of add-on options. You get all the features of the Pro plan, and no credit card required during the trial. If you need to access the Premium options, let your customer success rep know and they will bump up your plan at no cost during the trial. If you want to try the add-on options, you will need to let your customer success rep know, they will invoice you and then provide access to the option(s). Your card will NOT be charged for a subscription unless you manually subscribe to a plan.
Do I have to sign a long-term contract?
No. karmaCRM is a monthly or yearly service and there are no long-term contracts or commitments required. You simply pay month-to-month or year-to-year. You may cancel at any time, however, no refunds will be provided/
What types of payment will you accept?
We will be accepting Mastercard, Visa, Discover, and American Express. At this time, we will not be accepting payments via invoices, checks, Paypal, cryptocurrency, or cash (well maybe cash).
What are the differences between plans?
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Karma manages to hide a powerful feature set under a clean interface. With karma, you can truly beat the bloat that plagues so many other productivity apps.
I have been using karmaCRM for some time and find it the absolute best cloud based CRM system (and therefore in my view THE best CRM for small to medium scale businesses). A recent convert to the iPhone I was delighted to find that karmaCRM has a brilliant mobile app which gives me exactly what I wanted. Well done karma and as ever superb support.
Tim Latham Unconsultancy
So far I’m very pleased with Karma. It’s a great value compared to Act! or other CRMs. I appreciate your terrific customer service and aggressive attention to discrepancies and enhancements.
Con Underwood Con Underwood Consulting, LLC