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Why karmaCRM?

a few good reasons why karmaCRM will make your life easier.

No more "uhh..." moments.

It happens to the best of us - a lead or client calls and asks you something, something you should know, that leaves you scratching your head. Way too much happens in any given day to keep track of in your head, especially as your sales team grows. Keep life simple - use our built-in communication tracking to keep tabs on emails, call logs, and notes all in one place.

Stop trying to herd cats.

Sales people, the successful ones anyway, are busy people. You're always on the road, juggling a dozen customers, making deals and qualifying new accounts. Make the most of your time by utilizing the tools needed to track and share customer information, so you can focus on bringing in more business.

Good karma, anywhere.

Because karmaCRM is hosted in the cloud you can access your info anytime, anywhere, with no special software to download. With a growing list of third-party integrations including Google Calendar, Freshbooks and MailChimp, karmaCRM is built to be your base-of-operations, a true information hub.


Restore the balance.

If you've tried dozens of CRM packages unsuccessfully, we feel your pain. Before creating karmaCRM, we went from CRM to spreadsheet to CRM, finding them to be too complex, or too simple. With karma, our mission is to unify features and usability to provide you with the perfect balance.

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the nitty gritty

The rundown of our features- what we do to make your life easier.


General

  • Gain administrative access with Karma’s simple user and group permission process

  • Customize stages, settings and other options through the settings section

  • Easily import contacts from external websites

  • Track sales conversions and monitor your sales team's progress

  • Share company-wide calendars and events

  • Customize the look and feel with color schemes and the ability to add your logo

  • Send automatic email notifications to your team when assigning records such as contacts or tasks

Contacts

  • Powerful filtering allows you to drill down your list to exactly the contacts you need

  • Import information from Highrise, Freshbooks or CSV

  • Customize your contact list to include only the fields relevant to your business

  • Attach photos, files, deals, and tasks to your contacts

  • One click to open a Google map of your contacts address

  • Add custom fields if they are missing from the defaults.

 

  • Assign a cold, hot, or urgent status to each lead.

  • Attach a sales process stage IE: lead, requirements gathering

  • Create customized contact statuses in the settings section

 

Tasks

  • Receive e-mail reminders as deadlines approach

  • Add a due date and time to each task

  • Receive SMS reminders before the task is due

  • Assign tasks to a contact, sales member or contractor

  • Assign Todo to a specific stage in your sales process (EG: this todo is for the requirements gathering stage)

Deals

  • Track deadlines

  • Add comments and attach files

  • Create and assign deal stages such as pending, sent, won and more

  • Create templated tasks which are added to your deal each time it enters that stage

  • Prices can be automatically converted to your default currency based on realtime market rates

Email Automation

  • BCC or CC your Karma email drop-box and Karma will automatically attach the message to a contact

  • Create new contacts via email

  • Forward e-mails to and from contacts and keep your team informed

  • If attachments are present, they are automatically attached too

  • Create a task in karma using your dropbox

  • Attach an email directly to a case or deal

 

Cases

  • Create cases to manage your support tickets, or one-off projects

  • Customize case type, status and priority

  • Add tasks and notes to your case

  • Assign one or many contacts to a case

Reports

  • Create custom reports based on the information important to you

  • Utilize table, bar, pie and funnel report types

  • Export and print your reports

  • See users activity and CRM use

  • Deal projections

Calendar

  • Month / week and day views depending on your preference

  • Import and sync your calendars with your Google account

  • Add and manage recurring events

  • Drag and drop events for easy rescheduling

  • Grab the ICal feed for external use

 

Third Party Integrations

  • Import from Highrise, Freshbooks or CSV

  • Sync Your Lists with MailChimp

  • Import and sync your Google calendars

  • Easily get contacts from your website into karmaCRM using your Wufoo or Formstack powered form

Chat

  • Private chat with other members of your team within karmaCRM

  • Create unlimited group chat rooms

  • See who's online and using karmaCRM at any given time

  • Chat transcripts are saved and searchable for later reference

Lists

  • Bulk import contacts to any list and sort by tag, stage or status

  • Sync your list contacts with MailChimp

  • Export your lists to CSV

 

Files

  • Attach files to contacts, companies, cases, and notes

  • Store your files, presentations and PDFs in the cloud and access them from anywhere

  • Categories, search and filter your files to quickly find what you're looking for

 





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