General

We back up your data daily to multiple locations including Amazon S3 file storage. Our hardware is protected with Biometric authentication, key card access and 24/7 video surveillance.

We understand the importance of keeping your information confidential. Therefore, we have taken every precaution to ensure your data is safe. You can also enable SSL within your organization settings to encrypt the information you send across the internet.

KarmaCRM does not resell your information to third parties of any kind. Your information will never be used for any purpose by our team other then general troubleshooting. Please see our privacy policy for more details.

If you imported contacts, click the contacts tab and scroll down looking in the right sidebar for the section labeled "recent imports". You can view details about the import by clicking on any of the imports eg "2 leads imported". You can also redo the import easily by clicking the red "redo" link located to the right of the link.

After much adieu, the karmaCRM mobile app is here. We understand the importance of accessing your contacts and CRM data on the run and want you to know we are committed to constantly expanding our mobile presence. This launch is just the first of many regarding mobile so be on the lookout for more to come. This version is still beta, but we wanted to get it into your hands as quickly as possible to get your feedback.

Read the Announcing karmaCRM Mobile! post here.

SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remains private.

You can enable SSL for all transactions on your Karma account by clicking the settings tab in the right of your browser and then turning SSL on. Keep in mind that enabling SSL will slow the connection but also make it more secure.

Within the history list, find the note or email that you'd like to remove. When you hover over the record, you will see a menu appear with "File this", edit and delete icons. Click the delete icon and confirm that you want to remove the note. That's all there is to it