Tag Archives: Twitter

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The Internet is an amazing business tool. World’s of information at your fingertips…and therein lies the problem. How do you focus on work, instead of spending hours cruising the web? Is the Internet destroying our brain-function? Our collective attention span is shortening due to hyperlinks and social media, but there are certainly ways to curtail this frustrating development. It’s time to delegate.

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We are firmly implanted in the Wired era. New technologies, electronic tools, networks, and hardware appear each day all with the intention to cut down on wasted time and help you do business more efficiently. But have we gone too far? With so many new tools at our fingertips, it’s easy to spend over half your day just trying ‘em out! Learn that technology has a time and place so that you’ll stay organized and on track.

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We’ve covered cold calling on this blog before, but prospecting takes this strategy one step further. Prospecting entails some simple research and makes your cold calling efforts more efficient and effective. By removing the randomness from your sales process, you and your staff can focus on using your talents and meeting your goals.

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There is plenty of money to be made through sales, but much of this revenue is being left on the table due to one key misstep: failing to follow up with clients. As a salesperson, you are in charge of making clients feel comfortable while you attend to their needs and concerns. Most of this relationship is born in the initial follow ups to a sales pitch or networking event. But there are many other times when salespeople forget to follow up and leave money on the table.

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Your online profile says a lot about you…for good or bad. And what’s more important, it can be seen by many more than you know. Make sure you’re digital accounts give the right impression to those who happen to stumble onto your profile. Be professional and appropriate and you can leave a lasting impression.

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At any time, an angry customer can bring any business to a screeching halt. Just ask Southwest Airlines about their recent spat with movie director Kevin Smith. When Mr. Smith got bumped from his flight, he turned to his Twitter account to voice his displeasure with the airline. In this day and age, many people are airing their frustrations on Twitter and your customer service department can take advantage of this fact. If you implement social media tactics into your customer service strategy, you can handle customer issues efficiently.