Your online profile says a lot about you…for good or bad. And what’s more important, it can be seen by many more than you know. Make sure you’re digital accounts give the right impression to those who happen to stumble onto your profile. Be professional and appropriate and you can leave a lasting impression.
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With a robust yet practical feature-set and our unique karma sales statistic tracking engine, karma is a new, better breed of CRM designed to help you simply do.
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Posts Tagged ‘Tweet’
Use Twitter to Stamp Out Customer Service Fires
Thursday, March 4th, 2010At any time, an angry customer can bring any business to a screeching halt. Just ask Southwest Airlines about their recent spat with movie director Kevin Smith. When Mr. Smith got bumped from his flight, he turned to his Twitter account to voice his displeasure with the airline. In this day and age, many people are airing their frustrations on Twitter and your customer service department can take advantage of this fact. If you implement social media tactics into your customer service strategy, you can handle customer issues efficiently.
