Tag Archives: Strategy
Developing Tools, Processes, and People Geared Toward Listening
Since we have benefited so much from customer input, we should continually be trying to find new ways not just to help our customers, but to learn from them. If we are really going to establish a partnership with our customers, we have to learn to listen, and that means having the right approaches and tools.
When You Want a Smooth Sale
Customer relations have always been a vital part of business. How you treat your clients ultimately determines your success. Whether your customer has a good or bad experience with your business is no longer the issue- it is about the relationship development that takes place.
Who Else Wants to be Valued More by Their Customers?
Customers are the primary source of any business’ profit. This ultimately means that our customers are our most valued asset in order to achieve success in our business. We know that the cost of acquiring a new customer far outweighs the cost of keeping and nurturing a relationship that already has begun with “know, like and trust.”
The question is always – how can you be more valued by your current customers?
Will Flex Time Work for You?
For those working in an office, the standard 9-5 schedule often times seems constricting. Have you ever looked out the window and longed to take off for a few hours? Many businesses are making this wish a reality, combining the self-governing schedule of working at home, with the teamwork and materials of an office. Flex time, once thought of as a scourge ruining employee work ethic, is now being embraced by companies around the country. Whether employee or supervisor, if you’re looking to add flex time to your benefits package, we have some tips and tricks.
How to Improve Your Customer Follow-Ups
Keeping in touch with you clients is vitally important to any sales process. Providing the comfort and instilling confidence is priority number 1! This process starts early on with mailers and follow ups. Following up with each lead can begin a relationship or cut it short. Make sure you’re follow up is well prepared and unique to each lead.