The 80/20 principle, developed by economist Vilfred Pareto, helps us understand “the vital few and trivial many”. Pareto’s principle has been dissected and applied to all aspects of life since and can even help you understand your business. By applying the lessons of the 80-20 principle to your sales process, you can focus on efficiency and become more productive.
Posts Tagged ‘Sales’
Is Getting a Virtual Assistant Right for You?
Tuesday, March 16th, 2010Small businesses are getting a helping hand these days with virtual assistants. Web innovations have ushered in a new wave of globalization of industries, including business assistants. Virtual assistants, often called VA’s work just like any other in-office assistant, helping your business operate smoothly while you make the big decisions. But there are some inherent differences between VA’s and traditional assistants which this post discusses.
How to Improve Your Customer Follow-Ups
Thursday, March 11th, 2010Keeping in touch with you clients is vitally important to any sales process. Providing the comfort and instilling confidence is priority number 1! This process starts early on with mailers and follow ups. Following up with each lead can begin a relationship or cut it short. Make sure you’re follow up is well prepared and unique to each lead.
Mastering the Art of the Cold Call
Tuesday, March 2nd, 2010Innovations in web-based technology has brought about many advanced communication strategies to the business world. But that doesn’t mean you can turn your back on the tried and true methods of previous sales generations. Cold calling has served many salespeople well over the years, and it still has a role in today’s sales industry.
Customer Service: More Than Just Putting Out Fires
Wednesday, February 24th, 2010Investing is customer service is not something every business likes to do. Many budget crunchers see customer service as a waste of time and money. But as many businesses will admit, they would be sunk without a well-built customer service department. This post highlights some key areas your customer service department can focus on.
Karma: Bring Your Sales Full Circle
Thursday, February 18th, 2010The next generation of Customer Relationship Management has arrived: Karma is here! On our site you’ll find everything you need to take your sales to the next level. KarmaCRM is currently in Beta so feel free to browse and around on a free trial, take the feature tour, and let us know what you think.









