Posts Tagged ‘KarmaCRM’

Business Slowing Down? Do the Unthinkable…Pick up the Phone!

Monday, June 21st, 2010

There is always a “new, fast way to get new business”. It’s great to try new tactics, but don’t forget the time-tested phone call for finding new sales and keeping in touch with clients. Picking up the phone can go a long way to ensure customer loyalty and good service. Balance the new with the old.

New Feature – Create Custom Fields for Contacts and Deals

Thursday, March 4th, 2010

We have now added the ability for you to add custom fields to your contacts and deals. This allows you to customize the form with fields that may be missing from the defaults you are presented with. Once you create these fields, they will appear at the bottom of your forms.

Use Twitter to Stamp Out Customer Service Fires

Thursday, March 4th, 2010

At any time, an angry customer can bring any business to a screeching halt. Just ask Southwest Airlines about their recent spat with movie director Kevin Smith. When Mr. Smith got bumped from his flight, he turned to his Twitter account to voice his displeasure with the airline. In this day and age, many people are airing their frustrations on Twitter and your customer service department can take advantage of this fact. If you implement social media tactics into your customer service strategy, you can handle customer issues efficiently.

Karma: Bring Your Sales Full Circle

Thursday, February 18th, 2010

The next generation of Customer Relationship Management has arrived: Karma is here! On our site you’ll find everything you need to take your sales to the next level. KarmaCRM is currently in Beta so feel free to browse and around on a free trial, take the feature tour, and let us know what you think.

New Feature – Personalize Your Dashboard with Widgets

Wednesday, February 10th, 2010

We have made your dashboard more IGoogle like by adding widgets. Over time our goal is for the dashboard page to become your sales hub with everything presented at your fingertips.