Tag Archives: KarmaCRM
When You Want a Smooth Sale
Customer relations have always been a vital part of business. How you treat your clients ultimately determines your success. Whether your customer has a good or bad experience with your business is no longer the issue- it is about the relationship development that takes place.
New Feature – Create Custom Fields for Contacts and Deals
We have now added the ability for you to add custom fields to your contacts and deals. This allows you to customize the form with fields that may be missing from the defaults you are presented with. Once you create these fields, they will appear at the bottom of your forms.
Use Twitter to Stamp Out Customer Service Fires
At any time, an angry customer can bring any business to a screeching halt. Just ask Southwest Airlines about their recent spat with movie director Kevin Smith. When Mr. Smith got bumped from his flight, he turned to his Twitter account to voice his displeasure with the airline. In this day and age, many people are airing their frustrations on Twitter and your customer service department can take advantage of this fact. If you implement social media tactics into your customer service strategy, you can handle customer issues efficiently.
Karma: Bring Your Sales Full Circle
The next generation of Customer Relationship Management has arrived: Karma is here! On our site you’ll find everything you need to take your sales to the next level. KarmaCRM is currently in Beta so feel free to browse and around on a free trial, take the feature tour, and let us know what you think.
New Feature – Personalize Your Dashboard with Widgets
We have made your dashboard more IGoogle like by adding widgets. Over time our goal is for the dashboard page to become your sales hub with everything presented at your fingertips.