If you want to make your customers fanatic in their devotion to you, you just can’t offer a “better mouse trap.” You have to bring more to the table then a killer product or service.
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With a robust yet practical feature-set and our unique karma sales statistic tracking engine, karma is a new, better breed of CRM designed to help you simply do.
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Posts Tagged ‘Google’
Learn Customer Service from the Best
Wednesday, March 16th, 2011J.C. Penny Got Busted!: What their Link Scheme Means for You
Friday, February 18th, 2011A February 12th article in the NY Times, exposed that the giant retail outlet, J.C. Penny, was using low quality paid links to game Google’s organic search engine results. This will have serious implications for anyone doing business online.
New Feature – Better, Faster, Stronger Calendar
Wednesday, August 25th, 2010We have been hard at work adding a lot of much needed features to the calendar. Since this is one of the features we use most, we wanted to make sure it was powerful enough to handle the many unique scenarios your calendar needs presented.
Use Twitter to Stamp Out Customer Service Fires
Thursday, March 4th, 2010At any time, an angry customer can bring any business to a screeching halt. Just ask Southwest Airlines about their recent spat with movie director Kevin Smith. When Mr. Smith got bumped from his flight, he turned to his Twitter account to voice his displeasure with the airline. In this day and age, many people are airing their frustrations on Twitter and your customer service department can take advantage of this fact. If you implement social media tactics into your customer service strategy, you can handle customer issues efficiently.
New Feature – Shared Events with Google Calendar Integration
Monday, March 1st, 2010We know what its like to have various company and personal calendars strewn about your workflow, and wanted to solve this problem with Karma. We have just added the ability for you to create and share company calendars through Karma.
