Ever find yourself sitting at your desktop with 15 browser windows open and the phone ringing off the hook? Every time a new technological innovation is thrown at us, we have to find ways to organize our time in order to best use this new product. Technology is a double edge-sword when it comes to the workplace. You can be connected to thousands of different information streams at once right from your desk! But it’s up to you to limit these distractions and focus!
Posts Tagged ‘Google’
Use Twitter to Stamp Out Customer Service Fires
Thursday, March 4th, 2010At any time, an angry customer can bring any business to a screeching halt. Just ask Southwest Airlines about their recent spat with movie director Kevin Smith. When Mr. Smith got bumped from his flight, he turned to his Twitter account to voice his displeasure with the airline. In this day and age, many people are airing their frustrations on Twitter and your customer service department can take advantage of this fact. If you implement social media tactics into your customer service strategy, you can handle customer issues efficiently.
New Feature – Shared Events with Google Calendar Integration
Monday, March 1st, 2010We know what its like to have various company and personal calendars strewn about your workflow, and wanted to solve this problem with Karma. We have just added the ability for you to create and share company calendars through Karma.









