There is always a “new, fast way to get new business”. It’s great to try new tactics, but don’t forget the time-tested phone call for finding new sales and keeping in touch with clients. Picking up the phone can go a long way to ensure customer loyalty and good service. Balance the new with the old.
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With a robust yet practical feature-set and our unique karma sales statistic tracking engine, karma is a new, better breed of CRM designed to help you simply do.
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Posts Tagged ‘Customers’
Turning Your Customers Into Your Biggest Fans
Friday, April 2nd, 2010When analyzing good customers, we often look to sports fans. They are relentlessly loyal and supportive of their teams, often neglecting the success of other teams to cheer for “their” team. It is this level of customer loyalty you should strive for in your sales department. You can turn customers into your biggest fans by accepting responsibility where necessary and increasing your “WOW” factor.
Dealing With Difficult Customers – Internal & External
Wednesday, March 24th, 2010One of the most important part of a sales person’s job is to deal with tough customers. They are inescapable. No matter how much you dread calls and emails from these difficult clients, make sure you have a plan in place for such circumstances. Learn from each interaction with a dissatisfied customer for future reference. If you haven’t had many problems with tough customers, we have four helpful tips to help you plan for that first angry call.
