Posts Tagged ‘CRM’

Break for Perspective: The Hub of Relationship Management

Wednesday, December 28th, 2011

“There are times when the best appointment you keep is with yourself.”
The strongest relationship management tool?
Time with yourself  making sure your systems and focus are aligned to make your goals – inevitable.
Many, especially those responsible for driving sales or those who are entrepreneurs, find it challenging, if not frustrating, during this week. It’s an [...]

Customer service is child’s play

Tuesday, June 28th, 2011

You have heard the expression “All I have ever needed to know I learned in kindergarten.” Well, I learned the most valuable skill I have ever needed to know about providing excellent customer service by teaching kindergarten. My background in child development has taught me many things, but the technique I apply the [...]

How Intelligent Are Your Sales?

Friday, June 25th, 2010

Converting prospects to clients is all about taking the right approach and making the right decisions from day one. There are many decisions to be made as a sales person. What services will you bring up when meeting with a client? Where will the sales call be held? These questions and more can be answered by a research and information-gathering. When this information is amassed, it’s called Sales intelligence. In this post, we explore the concept of Sales intelligence through an episode from NBC’s “The Office”.

5 of the Most Useful Tech Tools You’re Not Using

Thursday, June 17th, 2010

Productivity can be both increased and stifled by technology. We’ve shown you ways to keep technological distractions to a minimum in previous posts, but now we’re focusing on ways to improve your efficiency through some great tools on the web. Make use of these organizing tips and tricks by implementing some of the best tools you can find online.

Never Lose a Number Again: How to Keep Your Contacts in Order

Wednesday, May 12th, 2010

When trying to grow your network of referrers and influencers, you don’t have to spend a bundle. There are many methods to find new business partners or resellers through traditional and new media. But what do you do once you get a contact or business card? It’s a long way back to your desk, and there are plenty of opportunities to lose it along the way. Mind the tips we offer in this post to make sure you keep in touch with your network no matter where you meet them.