Having a blog for your business’ website is a great way to add value and broader your service. There are many ways you can communicate with your clients and customers that are non-intrusive and helpful.
Blogging is a great way to keep your customer informed about the latest news in your field. It is also a [...]
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With a robust yet practical feature-set and our unique karma sales statistic tracking engine, karma is a new, better breed of CRM designed to help you simply do.
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Posts Tagged ‘Clients’
How Intelligent Are Your Sales?
Friday, June 25th, 2010Converting prospects to clients is all about taking the right approach and making the right decisions from day one. There are many decisions to be made as a sales person. What services will you bring up when meeting with a client? Where will the sales call be held? These questions and more can be answered by a research and information-gathering. When this information is amassed, it’s called Sales intelligence. In this post, we explore the concept of Sales intelligence through an episode from NBC’s “The Office”.
Dealing With Difficult Customers – Internal & External
Wednesday, March 24th, 2010One of the most important part of a sales person’s job is to deal with tough customers. They are inescapable. No matter how much you dread calls and emails from these difficult clients, make sure you have a plan in place for such circumstances. Learn from each interaction with a dissatisfied customer for future reference. If you haven’t had many problems with tough customers, we have four helpful tips to help you plan for that first angry call.
How to Improve Your Customer Follow-Ups
Thursday, March 11th, 2010Keeping in touch with you clients is vitally important to any sales process. Providing the comfort and instilling confidence is priority number 1! This process starts early on with mailers and follow ups. Following up with each lead can begin a relationship or cut it short. Make sure you’re follow up is well prepared and unique to each lead.
