CRM, Sales Tips, Professional Speaking, Company News

January 12, 2017

Making the Case for Mindfulness in Business

BY Caitlin Delohery IN Mindfulness

We live more and more of our work lives and our life lives online. The world as we know it can no longer function without the internet. We can no longer function without it. On average, we spend more time consuming media than sleeping. But has it become too much? Here’s why you need a workplace mindfulness practice – stat. You’re not multi-tasking, you’re distracted Ironically, the tools we use to make our lives easier and get more work done actually hurt our productivity. Studies show that we are more distracted than ever. Average human attention spans have crumbled to … Continue reading Making the Case for Mindfulness in Business

December 28, 2016

Our Top 5 CRM Articles of 2016

BY Krista Garver IN CRM Software

man reading on tablet

Well, it’s finally here! That scary-exciting time of the year when we look back at where we’ve been to see what we can learn from it…and forward to where we’re going with anticipation of what’s to come. This year has been big for karmaCRM. We’ve launched several new features based on customer feedback (see examples here, here, and here), made a commitment to living up to our name, and started adopting mindfulness practices in our day-to-day operations (learn how you can do this too). We’ve also launched a new content initiative focusing on sales strategies, customer engagement, and, of course, … Continue reading Our Top 5 CRM Articles of 2016

December 14, 2016

Selecting New Office Technology? 5 Reasons Simple is Better

BY Caitlin Delohery IN CRM Software, General, Mindfulness, Productivity

The world is a complex place. Think about just one aspect. Like how many steps it takes to make a really good BLT, from farm to table. Or the innovation and evolution required to make the driverless car a thing. In the face of all this complexity, we’re here to talk about the things you can make a little simpler. And how the beauty and ease of that simplicity is a game-changer for your small business. Here are 5 reasons simple office tech is better, with some recommendations for some great simple tools. 1. It’s easier to learn Think of … Continue reading Selecting New Office Technology? 5 Reasons Simple is Better

December 8, 2016

CRM Predictions for 2017

BY Caitlin Delohery IN CRM Software

It’s prediction season! It’s that time of year when we all get together and think about what the future holds for our industries, our tools, and our lives. Aren’t you psyched? Let’s take a look at where CRMs are headed. Well, isn’t that special? CRMs go niche The one-size fits all approach to CRM is falling by the wayside. And it makes sense, right? Think about how many athletic shoes there are out there. Runners can get running shoes, hikers opt for hiking boots, soccer players go with cleats. And we love our shoes. We love them, in large part, … Continue reading CRM Predictions for 2017

November 28, 2016

Track, Filter, Save – The Latest karmaCRM Features and Updates

BY Krista Garver IN karmaCRM News and Updates

Email reply tracking feature

The end of the year is upon us! Here are the updated features that will help you meet your quotas for 2016 and plan for 2017. Email reply tracking Your #1 requested feature has been implemented! You can now track all of your emails and send automatic reply reminders if you don’t hear back within your specified time range. To learn more about this powerful feature, read the full blog post.    Engagement tracking November marks a major milestone in our history. As you know, our primary goal here at karmaCRM is to help you nurture personal relationships at scale. … Continue reading Track, Filter, Save – The Latest karmaCRM Features and Updates

November 22, 2016

How to Get Started with Mindfulness in Your Business

BY Caitlin Delohery IN Mindfulness

We live in a world that is more and more distracted. The alarms on our phones wake us up first thing in the morning, and we’re checking our email and messages before we clear the sleep out of our eyes. We switch from smartphone screen to laptop screen to tablet screen. We scan our phones while talking or watching tv or eating a meal. This constant information stream and entertainment consumption has shortened our attention spans, impacted our critical thinking skills, and made distraction and multitasking the norm. More and more, we live online. Let’s put it in numbers: The … Continue reading How to Get Started with Mindfulness in Your Business

November 18, 2016

Announcing Engagement Tracking

BY John Paul Narowski IN CRM Software, Karma, karmaCRM News and Updates

Today marks a major milestone in our history. Our primary goal here at karmaCRM is to help you nurture personal relationships at scale, and we’ve just released a big step in that direction – engagement tracking! This was the #2 requested feature in our most recent relationship survey. Thank you for helping us define what this feature should look like! If you’re on the per user plan, this feature is available to you now. What is engagement tracking? Engagement tracking will help you answer questions like: “When did I last talk to them,” “Who haven’t I talked with at all,” … Continue reading Announcing Engagement Tracking

November 11, 2016

7 Sales Tracking Tools for Small Businesses

BY Caitlin Delohery IN Sales, Small Business

No matter your niche, sales is your lifeblood. How your team spends their time, how you communicate with your prospects, and how you spend your money all drive your sales success⭐ (or failure 👎). Here are some tools to help you make sure that blood is pumping. Track your sales time If sales are your lifeblood, time is the pulse it beats to. And, no matter your industry, chances are, you’re moving really quickly. That pulse is a fast one. And when you’re moving quickly, it’s easy to come to the end of the day and have no idea exactly … Continue reading 7 Sales Tracking Tools for Small Businesses

November 4, 2016

Announcing Email Reply Tracking

BY John Paul Narowski IN karmaCRM News and Updates

Email Reply Tracking

Hello folks! Today, we’re proud to announce another exciting feature, driven by your survey feedback. Tonight we’ll be releasing email reply tracking for all per user pro plans. This was the #1 requested feature from our most recent email automation survey. So what does this feature do? Reply tracking Now every email you send comes with reply tracking. If your contact replies to an email, you’ll see in history the date they replied. Soon, this will be factored into our reporting, so you can see how effective you are at getting replies and who your most engaged contacts are. Reply … Continue reading Announcing Email Reply Tracking

November 2, 2016

15 Tools to Help You Meet Your Customers Where They Are

BY Caitlin Delohery IN Prospecting, Relationships

You know when you’re at a party and your friend Bill stands in the coat closet because he’s so eager to make connections with everyone there? No? If you are sending tons of messages out to your customers and you aren’t getting any responses, chances are you may be talking to yourself in the coat closet. Don’t be like Bill. Come out into the living room, where the party is raging, and start making some strong connections. Here are 15 tools to help you make sure you’re meeting your customers right where they are. Mobile-ize your website So, where is … Continue reading 15 Tools to Help You Meet Your Customers Where They Are

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