Telecommuting is a becoming more and more popular in this economy and in this progressive technological environment. With great advances in video conference technology and communications tools overall, more and more employees are finding it easy to work from home and contribute productively. But is telecommuting right for everyone? That’s up to your and your boss.
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With a robust yet practical feature-set and our unique karma sales statistic tracking engine, karma is a new, better breed of CRM designed to help you simply do.
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Breaking out of the Cubicle: Pros & Cons of Telecommuting
Thursday, April 29th, 2010The Difference Between Assertive & Aggressive
Tuesday, April 6th, 2010In the Goldilocks world of sales, a passive salesman is too soft, and aggressive one too harsh, but an assertive sales profession: juuuuust riiiight. Finding the right balance between passivity and aggressive behavior is a tough road to manage, but ultimately necessary as you try to find new customers and make the next sale. Know when to take control of a situation, but do so with grace and poise and you’ll keep revenue streams open.
Turning Your Customers Into Your Biggest Fans
Friday, April 2nd, 2010When analyzing good customers, we often look to sports fans. They are relentlessly loyal and supportive of their teams, often neglecting the success of other teams to cheer for “their” team. It is this level of customer loyalty you should strive for in your sales department. You can turn customers into your biggest fans by accepting responsibility where necessary and increasing your “WOW” factor.
Follow Up or Leave Money on the Table
Tuesday, March 30th, 2010There is plenty of money to be made through sales, but much of this revenue is being left on the table due to one key misstep: failing to follow up with clients. As a salesperson, you are in charge of making clients feel comfortable while you attend to their needs and concerns. Most of this relationship is born in the initial follow ups to a sales pitch or networking event. But there are many other times when salespeople forget to follow up and leave money on the table.
Dealing With Difficult Customers – Internal & External
Wednesday, March 24th, 2010One of the most important part of a sales person’s job is to deal with tough customers. They are inescapable. No matter how much you dread calls and emails from these difficult clients, make sure you have a plan in place for such circumstances. Learn from each interaction with a dissatisfied customer for future reference. If you haven’t had many problems with tough customers, we have four helpful tips to help you plan for that first angry call.
How to Improve Your Customer Follow-Ups
Thursday, March 11th, 2010Keeping in touch with you clients is vitally important to any sales process. Providing the comfort and instilling confidence is priority number 1! This process starts early on with mailers and follow ups. Following up with each lead can begin a relationship or cut it short. Make sure you’re follow up is well prepared and unique to each lead.
