“There are times when the best appointment you keep is with yourself.”
The strongest relationship management tool?
Time with yourself making sure your systems and focus are aligned to make your goals – inevitable.
Many, especially those responsible for driving sales or those who are entrepreneurs, find it challenging, if not frustrating, during this week. It’s an [...]
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With a robust yet practical feature-set and our unique karma sales statistic tracking engine, karma is a new, better breed of CRM designed to help you simply do.
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Break for Perspective: The Hub of Relationship Management
Wednesday, December 28th, 2011Customer service is child’s play
Tuesday, June 28th, 2011You have heard the expression “All I have ever needed to know I learned in kindergarten.” Well, I learned the most valuable skill I have ever needed to know about providing excellent customer service by teaching kindergarten. My background in child development has taught me many things, but the technique I apply the [...]
Learn Customer Service from the Best
Wednesday, March 16th, 2011If you want to make your customers fanatic in their devotion to you, you just can’t offer a “better mouse trap.” You have to bring more to the table then a killer product or service.
Customer Centric: Going Beyond the Mission Statement
Wednesday, February 16th, 2011Being customer centric seems to have become the in thing to talk about amongst CEOs, PR professionals and just about everyone else. But just because you have the right buzz words in your mission statement doesn’t mean you’re walking the walk.
Are You in Front of the Right Customers?
Friday, February 4th, 2011if you want to see professional success, you have to put yourself in front of the right kind of customers. However, if you just charge out there and start throwing money at advertising and marketing with no plan, you’re not going to see a positive ROI or smile on your accountant’s face.
How to Use “The Art of War” to Destroy Your Sales Goals
Tuesday, January 25th, 2011Sun Tzu’s guide to military strategy, leadership and governance, The Art of War, might have been written in the 5th century B.C., but its teachings hold true to this day in a wide range of categories.
5 Tips to Help Increase Your Sales Today
Monday, October 25th, 2010Whether you like it or not, as a salesperson, you’re judged almost exclusively by your numbers. That means if you want to keep getting that paycheck every month and enjoy the free donuts on Fridays, you better keep those numbers as high as possible.
Not everyone sets out to have a career in [...]
Start Your Own Business: A Quick Guide to Breaking Free From the Cubicle
Friday, July 23rd, 2010Becoming your own boss is a daunting, but ultimately rewarding goal. Sure, you’re getting a check working for someone else, but you’re still trading your own hours for someone else. Getting out on your own involves a bunch of planning and even more leadership. But if you think you’re ready, check out our list of tips to get your started.
How Intelligent Are Your Sales?
Friday, June 25th, 2010Converting prospects to clients is all about taking the right approach and making the right decisions from day one. There are many decisions to be made as a sales person. What services will you bring up when meeting with a client? Where will the sales call be held? These questions and more can be answered by a research and information-gathering. When this information is amassed, it’s called Sales intelligence. In this post, we explore the concept of Sales intelligence through an episode from NBC’s “The Office”.
