Our Story

How KarmaCRM Was Born

It was a dark and CRMless night, and John Paul Narowski was another VP of sales, about to throw in the towel on the CRM search. He had tried crm after crm yet the sales team kept resorting to sticky notes and excel spreadsheets. He decided the only solution was to forego another weekend of bar trivia, and invest his time building an internal CRM for him and his team.

By Monday, version zero.point.one of karmaCRM was launched. and few days after that… his sales team tried is they loved it! Since then, karmaCRM has grown largely through the awesome feedback of our customers, and some of the incredible people help from our team!

Needless to say, we deeply believe in using our own product.

How KarmaCRM is Different

We built karmaCRM fully knowing that we didn’t care for the rigidity of enterprise selling. We had modest sales needs and contacts who we wanted to build stronger relationships with. KarmaCRM emphasizes the “R” in CRM and is designed to put these interactions front and center, so you can focus on building and strengthening them in real life. More face-to-face time and less data entry. The core of karmaCRM is simple, anti-enterprise salesy, and designed to simply bring all of your data into one place.

We’ll stay true to simplicity at our core regardless of how large we grow.

John Paul Narowski

John Paul Narowski

Founder & CEO karmaCRM

Our Core Values

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Deliver Bar-Raising Customer Service

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Cultivate Personalized Relationships

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Learn Constantly and Strive for Expertise

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Be a Human, Not a Robot
 

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Listen & Maintain an Open Mind

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Integrate Play with Work

Meet the Leadership Team

John-Paul Narowski

John-Paul Narowski
CEO / Founder

John-Paul is fast paced, focused and doesn’t accept sub-par. He’s passionate about helping small businesses compete through effective fusion of technology, design, and customer feedback. When he’s not knee-deep in code, you can find him on the ski slopes, exploring nature, or cooking.

Shirley Robinson

Shirley Robinson
Customer Advocate

Shirley is dedicated to making the tedious task of finding and using a CRM into the best possible experience for all. She thrives on finding solutions for the complicated, while developing close relationships with our users. When she isn’t answering your tickets or phone calls, Shirley can be found with her nose in a book, enjoying her family, or taking road trips.

Ruslan Gatiyatov

Ruslan Gatiyatov
Chief Technical Officer

One of the qualities that makes Ruslan a great CTO when it comes to successful project launches is his high level of confidence. He believes there are no unsolvable problems, and his degree in physics helps him look at development with a near-scientific approach – always finding time for investigation and self-education within the context of any given project. Aside from also running his own company, Ruslan enjoys good laughs with friends and stays busy raising two lovely daughters with his wife.

Albert Gazizov

Albert Gazizov
Product Architect

Like many other developers, Albert began coding when he was still in middle school – and he hasn’t been able to stop! He’s committed to his work, with his greater passion falling in the area of Object-Oriented Design and its components. Happy to prove wrong the classic image of your typical nerdy developer who’s practically married to his laptop, Albert prefers to maintain an active lifestyle; he loves snowboarding and going to the gym.

Chetan Pandya

Chetan Pandya
Growth & Marketing

Chetan Looks after everything Growth and Marketing. Holds an MBA in Marketing and is passionate about Marketing and Sales. Strongly believes that the customer is the king and everything we do is for them. He endlessly trying to add value to the the company and more importantly to the customers. He hates Status Quo. Loves everything Out of the box. He is a straightforward, honest and simple guy. In his spare time he is buying gems or meditating.

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